Technology operations leader with 8+ years directing teams and delivering complex web and digital programs for agencies and high-profile clients across the US, Canada, Europe, and MENA - 350+ projects delivered. I pair executive-level leadership (building teams, SOPs, and scalable systems) with hands-on technical depth, and I lead the adoption of a modern, AI-accelerated web stack - Next.js, TypeScript, Tailwind CSS, Supabase, Vercel, Cloudflare, and GitHub with a custom-built CMS - that ships faster and scales better than traditional WordPress.
Head of Technical Operations
05/2025 - PresentSLIQ by Design · Remote · California, USA
- Direct all technical operations across an agency portfolio - strategy, delivery, and engineering standards spanning the modern web stack (Next.js, TypeScript, Tailwind, Supabase, Vercel, Cloudflare, GitHub) and WordPress/Shopify.
- Lead adoption of an AI-accelerated development workflow (agentic coding with Claude Code) and a custom-built CMS, shipping faster, more secure, and more scalable sites than traditional WordPress.
- Own technical SEO strategy and audits across client and internal sites - lifting domain authority 9 points, session duration 117%, and organic traffic 42%; raised engagement 36% and page views 136%.
- Establish SOPs, QA, and delivery workflows in Asana and ClickUp, cutting task completion time 25%; lead integrations across HubSpot, Zapier, Figma, APIs, and AI automation tools.
- Govern hosting, SSL, security, backups, and uptime (99.9%); mentor developers and contractors and set QA, estimation, and hiring standards.
Senior Web Developer & Team Leader
05/2022 - PresentTaurex · Remote · London, UK
- Lead and mentor a web development team for an international, multi-million-dollar financial brokerage.
- Direct site builds and optimization (Elementor, ACF, WooCommerce, PHP, JS, HTML/CSS), improving performance and UX 40%; architect custom PHP plugins.
- Own SEO strategy and GA4/GTM tracking, growing organic traffic 35% and improving keyword rankings.
- Standardize staging, font loading, cookie compliance, and multilingual routing; document processes in Confluence.
- Run technical support and Jira triage, cutting resolution time 30%; apply AWS to optimize infrastructure reliability.
Full Stack Web Developer & SEO Specialist
2016 - PresentFreelance · Remote
- Build and oversee WordPress, Shopify, and WooCommerce sites (front- and back-end) for clients across the US, Europe, and MENA; create custom themes and plugins, maintaining 95%+ client satisfaction.
- Deliver migrations (Wix-to-Vercel, WordPress), full redesigns, and technical SEO with increasingly AI-assisted, modern-stack delivery.
- Run SEO audits, content optimization, and campaigns to grow visibility; maintain e-commerce operations and ongoing support.
L2 IT Support
2020 - 2021American University of Beirut (AUB) · Beirut, Lebanon
- Delivered on-site and remote IT support across Windows and Apple systems, resolving 95% of tickets within SLA.
- Installed, configured, and maintained computers and peripherals; diagnosed and repaired hardware to minimize downtime.
Leadership & Operations
Modern Web Stack & AI
Web, CMS & E-commerce
SEO & Performance
Cloud & Infrastructure
- AWS Certified Cloud Practitioner (CLF-C02)
- Enhancing Team Innovation - LinkedIn (2026)
- Google Technical Support Fundamentals
- Cisco Networking Academy - Networking & Security
BBA, Management Information Systems
Lebanese International University, Beirut
Languages
English (fluent) · Arabic (native)
Let’s talk about the right role.
Open to leadership roles and select projects. Reach out and let's start a conversation.