Professional summary
Technology operations leader with 8+ years directing teams and delivering complex web and digital programs for agencies and high-profile clients across the US, Canada, Europe, the GCC, and MENA, with 350+ projects delivered. I pair executive-level leadership (building teams, SOPs, and scalable systems) with hands-on technical depth, continuously adopting emerging technology and AI: I lead a modern, AI-accelerated web stack (Next.js, TypeScript, Tailwind CSS, Supabase, Vercel, Cloudflare, and GitHub with a custom-built CMS) that ships faster and scales better than traditional WordPress, and I build security into everything I deliver, hardening servers, websites, and networks against modern threats. My focus is business outcomes: diagnosing problems, engineering solutions, and using technology to grow revenue and conversions while cutting cost.
Experience
Head of Technical Operations
05/2025 - PresentSLIQ by Design · Remote · California, USA
- Direct all technical operations across a multi-brand portfolio: strategy, delivery, and engineering standards spanning the modern web stack (Next.js, TypeScript, Tailwind, Supabase, Vercel, Cloudflare, GitHub), WordPress/Shopify, and Framer.
- Own end-to-end operations and project management: resource planning, delivery scheduling, workflow and process mapping, and cross-team coordination, keeping projects on scope, on time, and on budget.
- Lead adoption of an AI-accelerated development workflow (agentic coding with Claude Code) and a custom-built CMS, building reusable skills, artifacts, and prompt libraries and wiring MCP servers and connections into delivery, migrating and rebuilding client sites onto the modern stack: faster, more secure, and more scalable than traditional WordPress.
- Deliver Figma-to-Framer conversions and high-converting Framer landing pages alongside WordPress builds, pairing pixel-accurate design implementation with SEO and performance best practices.
- Own technical SEO strategy and audits across client and internal sites, lifting domain authority 9 points, session duration 117%, and organic traffic 42%; raised engagement 36% and page views 136%.
- Establish SOPs, QA, and delivery workflows in Asana and ClickUp, cutting task completion time 25%, and lead integrations across HubSpot, GoHighLevel (GHL), Zapier, Figma, APIs, and AI automation tools.
- Lead website and server security: WAF and firewall rules, DDoS and brute-force protection, malware scanning, and timely patching, keeping client sites hardened against phishing, injection, and intrusion.
- Architect secure systems and review designs across the portfolio: implementing SSO and MFA (SAML, OAuth/OIDC) and embedding security into engineering standards, code review, and delivery.
- Govern hosting, SSL/TLS, backups, and uptime (99.9%); mentor developers and contractors and set QA, estimation, and hiring standards.
Senior Web Developer & Team Leader
05/2022 - 07/2026Taurex · Remote · London, UK
- Led and mentored a web development team for an international, multi-million-dollar financial brokerage.
- Directed site builds and optimization across WordPress (Elementor, ACF, WooCommerce, PHP, JS, HTML/CSS) and Framer, including Figma-to-Framer landing pages, improving performance and UX 40%; architected custom PHP plugins.
- Owned SEO strategy and GA4/GTM tracking, growing organic traffic 35%; standardized staging, cookie compliance, and multilingual routing, documented in Confluence.
- Hardened the corporate network and servers: firewalls, SSL/TLS, VPN tunnels, and IPS/IDS monitoring (Darktrace) against brute-force, phishing, DDoS, and intrusion.
- Managed identity and cloud security: SSO/MFA (SAML, OAuth/OIDC) and CSPM across AWS, Azure, and GCP, plus endpoint hardening and staff security-awareness training.
- Ran SOC operations: log analysis, threat hunting, and incident response (NIST IR lifecycle) with digital forensics to contain and remediate threats; cut support resolution time 30% via Jira triage.
Full Stack Web Developer & SEO Specialist
2016 - PresentFreelance · Remote
- Build and oversee WordPress, Shopify, and WooCommerce sites (front- and back-end), plus Framer, Wix, Squarespace, and Webflow builds, for clients across the GCC, Europe, and the US; create custom themes and plugins, maintaining 95%+ client satisfaction.
- Deliver platform migrations (WordPress, Wix, Squarespace, and other stacks) to Vercel and the modern stack, full redesigns, and technical SEO with increasingly AI-assisted delivery.
- Run SEO audits, content optimization, and campaigns to grow visibility; maintain e-commerce operations and ongoing support.
L2 IT Support
2020 - 2021American University of Beirut (AUB) · Beirut, Lebanon
- Delivered on-site and remote IT support across Windows and Apple systems, resolving 95% of tickets within SLA; installed, maintained, and repaired computers and peripherals to minimize downtime.
- Kept managed Windows and macOS endpoints secure with routine OS patching, antivirus/anti-malware updates, and application controls; set up SSO and MFA (SAML, OAuth/OIDC) and promoted safe-access habits.
- Performed vulnerability assessments and basic penetration testing with Nmap and Wireshark to identify and remediate host and network weaknesses.
Skills
Leadership & Operations
Modern Web Stack & AI
Cybersecurity & Network Security
Web, CMS & E-commerce
SEO & Performance
Cloud & Infrastructure
Certifications
- AWS Certified Cloud Practitioner (CLF-C02)
- Google Technical Support Fundamentals
- Cisco Networking Academy - Networking & Security
- Enhancing Team Innovation - LinkedIn (2026)
Education
BBA, Management Information Systems
Lebanese International University, Beirut
Languages
English (fluent) · Arabic (native)
Contact
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